Frequently Asked Questions
Everything you need to know about your Coco beauty journey.
Are Coco products cruelty-free and vegan?
Yes, all Coco products are 100% cruelty-free and vegan. We never test on animals, and our formulas contain no animal-derived ingredients.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not happy with your purchase, you can return lightly used products within 30 days of delivery for a full refund.
Can I track my order?
Absolutely! Once your order ships, you will receive an email confirmation with a tracking link to monitor your package's progress in real-time.
Are your products safe for sensitive skin?
Our products are dermatologist-tested and formulated with clean, non-irritating ingredients. However, we always recommend performing a patch test before full application.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.